Frequently Asked Questions
Step 1: Initial Consultation - We’ll meet with you to learn what you want to accomplish with your pool and backyard and evaluate your backyard’s specific needs and challenges.
Step 2: Estimate and Design - We put together a proposal that estimates the costs of labor, materials, and equipment. For intricate or large projects we will create a design, so you can see a visual of what you backyard will look like.
Step 3: Proposal Review and Contract Approval - We will send you the proposal and answer all of your questions. We draft a contract for you to approve and sign before beginning construction.
Step 4: Construction Begins - We will notify you of your project start date and keep you updated throughout the project regarding each phase of construction and any changes or delays. Our team also handles obtaining permits needed to begin construction.
Step 5: Project Completion - Our crew will clean up and remove all materials from the worksite. We will conduct the pool start up, balance the chemicals, and walk you through pool maintenance. We will also do a final walk through of the project with you.
There are so many pool contractors in the Texas market that it can be overwhelming to choose the one that is right for you. Since the state of Texas does not require pool contractors to be licensed, it’s important to thoroughly vet the company you hire to remodel your pool. We suggest selecting a contractor who:
- Is certified through the Pool and Hot Tub Alliance
- Provides proof of their workers’ compensation and liability insurance
- Has been in business in your area for years
- Puts everything in writing (quote, contract, adjustments)
- Comes highly recommended with multiple referrals in your area
- Is upfront and communicative regarding a timeline and potential challenges with project
- Obtains the necessary city permits for your project
- Has knowledge and experience regarding building in North Texas soil
You won't need to block off large amounts of time off during the remodel/construction phase. Our team will work with you to coordinate daily arrival and departure for our crews each day. We will also keep you updated on exactly where we are in the construction process.
Yes! Our favorite part of the process is getting to create a one of a kind design that brings your vision to life. We work with all types and sizes of outdoor spaces. We have experience with indoor and outdoor pools, as well as backyard, rooftop, and penthouse pools. You don't need a flat half acre grassy backyard to have the outdoor space of your dreams.
Our team handles projects of all sizes. Check out the list of our offered services and features.
The process starts with an in-person consultation during which we will hear from you regarding your vision for your backyard. Once we have an idea of the scope of the project, we can give you an estimated timeline based on scheduling and equipment availability.
It’s important to note that several factors will impact the project length: rain, temperature, and supply chain delays.
Our team typically loses two days of construction for every one day of rain depending on the amount of rainfall. Concrete, tile, and stonework cannot be completed when the temperature will fall below freezing within 12 hours. A pool cannot be plastered if the temperature will fall below freezing before the pool is filled with water after the plaster is laid. Current supply chain delays also impact equipment availability, which then delays construction.
With multiple variables that can impact your project timeline, we make sure to communicate with you each step of the way. You’ll know what to expect throughout the whole process.
Pool circulation can make or break your pool. It impacts the level of maintenance and chemicals required to keep your pool running smoothly. Poor circulation can be caused by how the plumbing lines are run, how the equipment is installed, as well as low quality and quantity of equipment.
Incorrect design and installation can cause water clarity, algae, and plumbing issues. Builders cut costs by using cheaper or undersized equipment, or by not installing enough skimmers, drains, or valves on all the plumbing lines. This can cost you money in the long run when it comes to operating your pool.
If you need to cut back on the overall pool budget, it’s better to go with a smaller pool instead of skimping on the pool equipment.
Natural Water Environments is rated as a Pro Edge Builder, with both Pentair and Jandy, which means you get an extended 3-year warranty on your electronic control systems, circulation pumps, filters, and heaters instead of the manufacturer's regular 1-year warranty.
No! A salt water pool that isn’t maintained properly runs the risk of destroying your plaster, pool equipment, coping, diving boards, surrounding deck and lounge furniture. Our team will give you alternative sanitation options. Below you can see some examples of how salt water can damage your pool.
